Refund policy

Refund & Cancellation Policy

Last updated: September 27, 2026

Thank you for shopping at GoldenPageLibrary.

All products in our store are digital products, such as downloadable PDF guides, ebooks, worksheets, templates and other digital resources.

Because digital products can be accessed or downloaded immediately after purchase, we generally do not accept cancellations or refunds after the product has been successfully delivered or accessed.

Refunds may be considered in the following situations:

  • You were charged more than once for the same product.
  • You accidentally purchased the same digital product more than once.
  • The download link does not work and we are unable to provide a working replacement.
  • The file is technically defective or corrupted.
  • The product you received is materially different from its product description.
  • Another genuine technical issue prevents you from accessing your purchase.

How to request help or a refund
Email baskar@goldenpagelibrary.com within 14 days of purchase with your order number and a short description of the problem. We will review your request and, where appropriate, send a replacement file or issue a refund.

Refund processing
Approved refunds are issued to the original payment method. The time for funds to appear depends on your payment provider or bank.

Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.